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Greyhound Responds To Jab From Alec Baldwin In American Airlines Flap

The CEO of Greyhound has penned an open letter to Alec Baldwin after the actor took a jab at the company as he apologized to fellow American Airlines passengers for being thrown off the flight.

"It's no secret that the level of service on US carriers has deteriorated to a point that would make Howard Hughes red-faced," Baldwin said.

"There are many now who walk the aisles of an airplane with a whistle around their neck and a clipboard in their hands and they have made flying a Greyhound bus experience."

Baldwin was booted off the plane after creating a disturbance by refusing to turn off his cell phone.

But the bus company's, CEO Dave Leach, says that's exactly why they're inviting him to travel with them.

"I'm the first to admit that Greyhound has had some challenges with brand perception, so I understand that you probably were basing your comments on that alone," writes Leach. "But we've made so many changes in recent years to significantly improve the travel experience."

"My guess is you've never traveled with us, but I ask you to give us a try for a number of reasons and see for yourself that we're really a great way to travel. First of all, we have hundreds of new buses in our fleet where we've added more legroom, leather seats, power outlets and free Wi-Fi."

"I think you especially would find the latter two amenities exciting, because we don't require our customers to turn off their electronic devices... ever."

"You could therefore play Words with Friends during your entire trip and nobody would give you any grief over it. As a matter of fact, if you wanted to play a game with us, we'd be more than happy to take on the challenge."

December 9, 2011 |

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